Shipping policy
Shipping policy
Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Time: Our standard shipping time is 5-7 business days. Please note that this timeframe is an estimate and may vary depending on your location and any potential delays with the shipping carrier.
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping Confirmation and Order Tracking: Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can track the status of your shipment using the provided tracking number.
International Shipping: Currently, we only ship to USA and Canada. We do not offer international shipping at this time.
Shipping Address: Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you've made an error in your shipping address, please contact us immediately at info@monsternumb.com.
Delays: While we strive to ensure timely delivery of your order, there may be delays due to circumstances beyond our control, such as weather conditions, shipping carrier delays, or other unforeseen factors. We appreciate your patience and understanding in such situations.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at info@monsternumb.com with your order number and details of the issue. We will work with the shipping carrier to resolve the problem as quickly as possible.
Contact Us: If you have any questions or concerns about our shipping policy, please contact us!
Thank you for choosing Monster Numb. We appreciate your business and aim to provide you with the best service possible.
